Can you return magazines to barnes and noble
Purchases made between Nov. Some categories, including opened consumer electronics, are also subject to a 15 percent restocking fee. Sears did not respond to requests for comment. The former Buy. But the site allows returns only, credited to the original payment method. According to the policy, "While we always try to satisfy our customers in any way possible, Buy.
As American Apparel's policy is written , there are a few areas of potential concern for gift recipients. According to the site, "Any item that was not purchased at full price cannot be returned. This includes sale items. An American Apparel spokeswoman said the policy on gift purchases is to offer store credit in the form of a gift card, so long as the return isn't a final sale item. The first line of GameStop' s policies says it all: "A receipt is required for all returns and exchanges.
Returns won't be accepted at all for items that have been damaged, played or have missing parts if they were sold as a bundle. But a spokeswoman said there's a holiday policy exemption from Dec.
During that period, gift recipients can exchange qualifying items even if they do not have a receipt, she said. Some items, including gifted e-books, cannot be returned at all. If you happen to have a gift receipt, the extended holiday return policy offers a Jan. For all the information on the means to return a Barnes and Noble product, the steps you should following while returning a Barnes and Noble product, and the quality check of the products being returned is mentioned in this Barnes and Noble Return Policy Help post.
Barnes and Noble assures that you get the item you ordered for in the best quality. But if by chance you do receive a defective or a faulty item, please follow the post. This post will help you apply for a return and get a refund for the product if it is acceptable. You must go through the post thoroughly before applying for a return or a refund with Barnes and Noble. This is because return and refunds will only be processed for the items that are returned using the appropriate method.
The returned item must be in its original form as received by the customer. Also, if you fail to return the product before the timeframe mentioned for the return, you will not be able to get a refund or return the product to Barnes and Noble. Please feel free to check out the official website for the return and refund policy: www. If you are not satisfied with the product, you must file for a return within 30 days of purchase. For Christmas I got a gift card to Barnes and Noble.
On December 18, I went and got some books and one of them being a Fantastic Beasts and Where to Find Them coloring book for my sister. She doesn't want it and i was wondering if I would be able to return it, since i still have my receite and it was never used. Can I or would that be a waste of time to try.
I rented a textbook for college in September. I returned the book via UPS a month before its due date using the same packaging and the label they provided for me to print. I never received an email saying that they have my book, but it didn't occur to me that I'd be scammed later on.
Today I was automatically charged the late fee. After my incident, I have read numerous reports online of people being forced into "buying out" rental books they no longer own, because they returned it too. Never again will I rent from Barnes and Noble.
Very unprofessional, disorganized, and greedy. Got it home and put up on wall only to notice later it's actually a calendar. I called the store and was basically told it must be a 16 month calendar and I was mistaken. And I'd need my receipt, which I had already tossed. It's irritating that they didn't even consider that I might be right.
And they would not go and look to see if there were others. I have a return issue as well but it seems many people do so instead of reposting a terrible experience about how horrible barnes and nobles return policy is I'd like to ask if you are going to work on changing it or just continue to lose customers?? Unopened books should be able to be returned no matter what This is definitely a company that I will not be renting books from. When I ordered my book I received it with half of it being highlighted and the cover page was bent, overall it wasn't in the greatest shape.
Being a first time renter, I didn't realize that you are supposed to notify them when you receive a book that is in that type of condition. So I ended using that book about one time because it turned out that I didn't even need it.
So when I returned it I received a big charge for the book because it was damaged. I quickly contacted them and they couldn't even do anything about it even though it was my first time renting.
It was just upsetting. I was on the phone with them for about 28 minutes and got transferred 3 times. I would not ever deal with them again. Very poor customer service. Bought book only to find out I had already read book. Would like refund. Just bought today. I tried to cancel the order, but the store told me there is no way to cancel it; I have to wait until it arrives, then physically return it back to the store. The online customer service told me I can't cancel it with them; I have to call the store and it won't show up on my membership purchases since it was ordered through the store even though it used my membership number and e-mail address.
So, there is effectively no way to cancel a store order. Tried to return a book that was still shrink-wrapped and I had a receipt for. My son had bought it for a college class and was told it wasn't needed. Barnes and Noble would NOT provide a return since it was longer than 14 days!! Even with a receipt AND with proof that it wasn't read because it was still sealed.
I will never buy books from them again!! I returned a giant computer monitor from Amazon and they provided postage -- all I had to do was drop it off. Awful return system for online purchases. Absolutely the worst store to shop in. I bought a Moleskin book light and found that it was slightly bent at the light area- as if the plastic was melted. I went back the next day to exchange the product and was told that I could not because it had been open.
That is, in my opinion, the worst customer service response to someone wanting an exchange of the same product. Not only is the the product defected but I pretty much lost my money in the end. The personnel are usually nice however, as soon as you aren't buying something or asking where something is located in the store, their true personalities show- and they have no respect for the returning customer or the soon lost ones. Do yourselves a favor and find another place to shop that will offer some form of security for the customer as well as the product.
I live in Mattoon. Never opened them. One week to the day I visit their Champaign location to return them for store credit. Not a refund but for credit so I could purchase a couple books instead.
The woman I talked to if you could call it that was rude and condescending in her response telling me that I could only exchange them for the same thing. I reiterated the fact that they weren't opened in the first place and then her tone went down even more by saying that I'd have to go all the way back to Springfield to get a refund.
Ain't doing that and ain't buying vinyl from them anymore. I'll stick to Amazon thank you. I purchased a book from Barnes and Nobles a few day before I was going on vacation. I forgot the book and purchased another one at the airport came back on the 14th day from vacation. I went the next morning when they opened they said sorry you can try to sell it online. They suck not shopping there anymore! I bought the Harry Potter and the cursed child yesterday, really excited that I didn't pay attention that it was thru Nook.
I don't even own one of those. How do I return it or pay the difference for the hard cover one?? Please help. When I came back to the store to complain they gave me the old. Never going there again I purchased a book with my debit card. It had only been 6 days when i returned it and they gave me a gift card. I asked for my money back in the original form but they denied me. Received a gift purchased at Barnes and Noble. Did not have a gift receipt.
Would not let me exchange it so now I am stuck with something I don't need or want. Never shopping here for anything. Would suggest never buying a gift here! Amazon beats all! Want to know why Anazon rules the planet? Because if I buy vinyl and its defective I can return. I had no problem exchanging a sealed book. The Manager just expressed that I had to exchange for equal value the same day.
Or several items that added up to the value. I just ordered a Nook Book. When I got it, it was in spanish not english. I called I ask for an Exchange.. However, they were very happy to give me a refund.. It was quick and painless I am so happy We purchased an item for a holiday gift. Naturally, we purchased the item early. The holiday came and went, and we decided not to keep the gift.
I placed a nook book order that is not available in my library. When I go to my Nook account I get offered to buy the same book again. I sent a request for help on Sunday March 31 and got no response. The book has not been delivered and I request a refund. Order Please check and you can see that it is not retrieved. This is unfortunately too complicated and why those using e- readers are using Amazon.
I bought a book over a month ago and found out the person I bought it for, already had the book. I'd rather trade it for a book that she doesn't have. I have been a member of Barnes and Noble off and on for tweenty years. Personally before today I have only had to return a book once. The store I purchased it at was great, that was about 5 years ago. It seems that either my experience this time is either isolated and terrible or customer satisfaction is just not important to Barnes and Noble anymore.
Barnes and Noble makes money by selling books to customers. Keyword here, customers. Dissatisfied customers do not continue to be customers. Therefore if bad customer service is the new standard soon there will be no customers purchasing books.
Loyalty is overrated when its not appreciated. I sent my book back to the return location in NJ.. And I have yet got my money back.. What is posted about returns on the website is not true. I bought a book online from Barnes and noble that came without a return label. When I took it to two stores in Mahattan, they refused to take it becuase it was bought online. I called costumer services and they didn't know the procedure. I finally spoke to a supervisor who told me the item was sold by "a third party" and I had to email them and pay for shipping.
I did and still haven't get my refund. It is a scam and they don't take responsability. Do people not realize that this is a book store? If the return policy was say 30 days like it is with other stores, that's way more than enough time to purchase a book, read it and then return it for your money back. Even with only a two week return period, I'm sure people still do that. I'm surprised they have one at all. Think people They told me they can't give me store credit for an item I bought in December that was still in its packaging, untouched.
Even though the barcode came up in their system, they said that its "the policy", and there's nothing they can do for me. I think this policy is not only messed up, but also unamerican. So u can shove it, Barnes and Noble Its no wonder you are losing revenue each year. Most retail establishments allow 2 months or more for a customer to make a return.
I can personally tell you that I will absolutely be taking my business elsewhere due to this. Thanks but no thanks, Barnes and Noble!! Worst return policy ever! New and unopened should be 30 days with a receipt. Try 30 days like the rest of the world. As a response to the comment right before me, chances are more than likely that your sons school has a "mail room". Most of the time they will even offer a box to put the item into.
He shouldn't be having such a problem just because he doesn't have a car I suggest you both look into whether or not his college has something like a mail room where they will ship the package back out for you.
It doesn't make sense to me that a college or university, with on campus housing of course, wouldn't have some sort of place for students to receive and send packages without having to leave the campus.
Hope you see my message, as I cannot reply directly to you! It arrived today but he did not need the book after all. I called customer service to see if I could pre-pay them and get a label to return emailed or get the cost of the postage deducted from my refund. The woman who answered the phone at customer service was impossible. I told her the boy is a freshman on a campus with no car, therefore can not get to a post office nor get to a Barnes and Noble as the closest one is about 30 minutes from campus.
First she said if I bought the book on campus I'd have to speak to them. She kept chasing around the same tree, bring it to UPS and ship it. I told her no car. She said return to store, I said no car. This went around about times before I finally hung up. I happen to already have the album, so I did not open it, and wanted to return it. As I am a BN member and patronize the store often, I would have taken store credit.
However, there is a 60 day period for returns. I received the gift 3 weeks ago but since the CD was purchased at the end of October, I was out of luck. The first person to help me was friendly and tried to help, but was confused when she couldn't find the transaction BTW, the CD was purchased at this location. BN Store:. So thank you Barnes and noble thank you for forcing a 6 year old to keep something she doesn't want even though we were just asking for in store credit all she wanted was to exchange the books THAT WERE unopened for my little pony stuff that y'all sell.
Sincerely, Daddy of a Broken Heart. I received a book as a gift with no receipt.
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